The free IKEA resource and help center, With this approach, all content is structured around topics. Faster. In order to do so, follow the steps as described in this post and your users will as excited when installing or using your product with your stunning user manual as you want them to be! So, when designing your instructions, don’t think everyone is just as smart as you! Consistent illustrations determine for a large part the look and feel of your manual. With the right 3D software you can create comprehensive illustrations. IKEA mainly thinks in topics and reuses content for their ballooning and for the several variants of certain products, like the Billy closet. This has huge advantages. Copyright 2015 INSTRKTIV | All Rights Reserved | Privacy, Join the 12,000 subscribers to our newsletter, There is one major thing that should be mentioned that, When colours play an important role for being able to install the product correctly, IKEA makes sure a coloured image is not necessary by, IKEA mainly thinks in topics and reuses content for their. Fig. To help create a 3D model, make sure you send your freelancer very clear photos of all the details and moving parts that are needed to explain the use of your product in the user manual. Fig. But just how do IKEA’s designers produce their famous IKEA manuals? Topic based communication in technical manuals uses a modular approach for content creation. Product ratings, questions and answers, comments are under the responsibility of their authors. Fig. In this post, I will reveal IKEA’s untapped secrets for creating awesome instructions. They manage cultural differences. 3 - Situations where even IKEA uses text. Leave us your e-mail address and stay up to date with relevant information, our ongoing projects, and what we have to say on social media! This make sense since they are sold in many different countries with different languages. These guidelines include elements for the brand design, logo and a specific font and colours. When using text, also consider to use guidelines for the language (American English or British English? To serve you quicker. Many IKEA products are built according to a modular approach. At the end of a topic, a particular task has been completed. 1 - Notice how IKEA always uses the same perspective and view. It’s pretty important that you know exactly how to connect electrical wires, don’t you agree? Most of these tools allow you to set line thickness, shadows, colours, etcetera. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), LOMVIKEN Kit 3p, cadres + crochets adhésifs. “I thought it would be funny to create IKEA instructions for the Human Centipede—I liked it so much that I applied the style to other horror films,” revealed the artist to Bored Panda. Especially when using the same views all the time, this means that (parts of) illustrations can be reused throughout the manual, or even throughout manuals about other products. A topic always has a well-defined beginning and ending. Then we are updating our database of IKEA assembly instructions again. Again, a good manual starts with a smart product design. In Illustrator, you can also add numbers, callouts and other stuff, if you did not do this already in your 3D tool. More recent. And although IKEA does NOT provide a phone number, this little trick seems to work really well psychologically...! Text is most often not strictly necessary. This piece of furniture is broken down into modules which customers can reassemble just by following an 11-step instruction. When Gillis Lundgren took off the legs of a table so that it could fit into his car after a photo-shoot for the new IKEA mail-order magazine, IKEA’s founder Invar Kampard got thinking and came up with a great idea – flatpacks! An average user manual contains safety warnings, installation instructions, instructions for use and often some troubleshooting and maintenance information. And because most IKEA’s products are not that complex, they don’t need any safety information or a chapter explaining how to use the product. Below you can view and download the PDF manual for free. All of Ikea's instructions come with only pictures. 6 - The Lovet table from the original IKEA catalogue in the 40s that triggered the flat pack trend. These rational and comprehensible user manuals can only be created by a high level of precision. The customer can stay oriented more easily as he or she moves back and forth between the booklet and the parts [source]. Also, any other warnings against residual risks during the complete product lifecycle can be added in text. That is that they are incredibly continuous. If you don’t have them, maybe because you simply imported the product, you can easily have them created using freelancers on platforms like Upwork. This is because IKEA’s products are mostly flat packed products. Although IKEA manuals very much look like a comic book, telling a story with a user manual should be completely avoided. When your first version is ready, test your own instructions by installing the product with the help of them. For this assignment we were given a set of instructions from furniture sold by Ikea and tasked to add written instructions to them. Your user deserves a great user experience at every stage of their customer journey. warnings, instructions, tips) or when to use various types of highlighting (e.g., bold or italics type). We also changed the PDF viewer that a little bit oudated. Make sure that the user can have no doubt about the way towards it. Text increases the safety level when there are installation steps that contain a higher level of risk, for example during electrical installation. Imagine a user being able to install or use your product without any help from customer support. IKEA manuals start off with a promise: the end result. By structuring around topics, (parts of) topics can be mixed and reused in different contexts. For being able to think in topic-based terms in your illustrations, a high level of product standardisation is required. Simple instructions to replace a light bulb. Inter IKEA Services B.V owns the IKEA trademark and the intellectual property of product descriptions, photos, assembly instructions, catalogs used … Some MacGyvers might not even need the instructions at all in order to do the job, but there are also other users that are a bit less confident. Take IKEA’s IVAR cabinet for instance. Imagine a user manual that is just as awesome, or even better, than IKEA’s instructions. I am not saying that you should only design modular products, but because of modularity many IKEA instructions can stay concise. The IKEA Concept Democratic Design About IKEA Working at IKEA People & Planet Planning Tools IKEA Kitchen Planner Storage Planners: ALGOT, EKET, ELVARLI BESTÅ TV & Storage Planner PAX Wardrobe Planner Sofa Planners: NORSBORG, SÖDERHAMN, VALLENTUNA, VIMLE More Planners: Build your own Desk, Office Chair or Dining Chair When teaching English, the goal of a teacher is to use as much of the target language as possible.. One of the most frequent ways that language is used is in the daily routines; these are referred to as classroom language. You would like to have an easy to understand manual....just like the IKEAmanuals. Knowing your audience should be rule number one when designing instructions. Additionally, it is very useful to have Adobe Illustrator to edit your illustrations. Whatever software you use, make sure to export your drawings as vector images. The instructions are simple and were inspired by IKEA’s instructions that are included when buying their furniture. One example of a topic-based approach would be the way the following task is described: Use a screw driver to attach all 14 screws (article number 118331). Besides this, you should be aware of the basic knowledge of your user. For most IKEA products, only the installation needs to be explained (and not how to use the product). Transportation and assembly were the most costly aspects of his business. There are often “sequencing” words to show the steps in the process. Choose a step-by-step approach rather than putting too much information into one illustration. ), the tone of voice, the system of measurement, how do different types of information look like (e.g. 8 - Need for help? if you have suggestions or ideas, you drop drop an a comment below.!! Fig. 2 - Notice how IKEA uses colour coding in their wires. Leave your email address and stay up-to-date with my tips and techniques and improve the quality of your content. The opposite of topic-based authoring is narrative content, written in the same type of linear structure as written books. There is one major thing that should be mentioned that really distinguishes IKEA manuals from other instructions and it takes the number one position in this post. I email a few times a month and never share your email. Where the wires of many products are, for example, a uniform brown, blue or black, IKEA adds an extra coding, like a black line or a spiral-shaped design.